Jan 24, 2022 | Consulting, Voice
For many companies, the Call or Contact Centre is a strategic and fundamental point for direct communication and customer relationship management.. Customer satisfaction and the fulfilment of customer needs depend on the proper functioning of this division....
Nov 22, 2021 | Cloud, Consulting, IT Security
In recent years we have experienced the incessant growth of attacks on all kinds of companies, but especially on large and well-known companies, which a priori seemed unbreakable. According to the International Security Council (NISC) 72% of these organizations have...
Nov 10, 2021 | Cloud, Consulting
We have seen that in the world of Cloud Storage there are several types of solutions, all of them based on data storage, but designed for different needs and challenges. We are going to focus specifically on one of them: Object Storage, the Cloud Storage that we...
Nov 10, 2021 | Cloud, Consulting
In the current context of companies there are many solutions to preserve data. As we saw in previous posts on numerous occasions they are even confused with backups or collaborative tools that have nothing to do with it. Leaving conventional storage a little behind we...
Oct 19, 2021 | Cloud, Consulting
There are infinite terms and functionalities that surround Cloud Computing,this often leads to create certain confusions between them and make companies doubt among the service they really need. In this post we see the clear example two cloud solutions that in certain...
Oct 19, 2021 | Cloud, Consulting
After analysing the differences between BaaS and DRaaS and knowing the key to choose between them (RPO/RTO). We are aware that there are no one-size-fits-all solutions for business continuity plans, as each company has different needs and objectives. Before specifying...
