Jun 20, 2022 | Cloud, Consulting, IT Security, Networks
One of the parts to take into account when selecting the Cloud provider that meets these requirements and therefore are secure environments are the certifications. We are proud to announce that VMware has recently certified Tecsens infrastructure as VMware Cloud...
Jun 20, 2022 | Cloud, Consulting, IT Security, Networks
The 3-2-1 rule has been indispensable for backup solutions, which assesses the risk of data exposure and availability. With the current trend of cloud storage and the increase in cyber threats, it is essential to have a rule capable of assessing vulnerabilities. The...
Jun 20, 2022 | Consulting, IT Security
Nowadays no company is safe from suffering a Ramsonware attack as they are becoming more common. As we have mentioned in previous posts, this type of attack consists of hijacking a series of data from the company, to later claim an economic ransom so that it can...
Jun 20, 2022 | Cloud, Consulting, IT Security
Due to the current landscape in which hundreds of cyberattacks occur daily, information security becomes a priority for any company. More and more companies are betting on migrating their applications and data to the cloud, so this priority for security increases....
May 9, 2022 | Cloud, Consulting, Voice
The traffic that companies have to deal with with customer service or telemarketing is increasing, so a tool that facilitates better management of campaigns and calls will considerably improve their productivity and increase the quality of their work. As a solution...
Apr 20, 2022 | Consulting, Voice
The performance of a Contact Center is essential, on them depends the customer service of any organization and the satisfaction of these. It is essential to evaluate your productivity, observing where your trends are headed. Every Contact Center follows a number of...