Discover the most complete integration between Microsoft Teams and CloudTel PBX,unthinkable for quality business communication.
What is this integration?
Interconnection between the Microsoft environment and our Virtual Pbx (CloudTel PBX) where you achieve the routing needed to issue and receive calls to the global telephone network from the Teams application itself and the switchboard.
What are the advantages of this integration?
- Productivity: all in just one app, the best way to unify your communications.
- Multi-device and multi-device: Use an IP, PC, mobile or tablet terminal from anywhere as if you were in the office.
- Compatibility: This integration allows you to live with users of the switchboard who do not have Teams with users who do.
- Customization: Implementation of any need related to IP voice services. Live natively with all the features offered by CloudTel PBX.
Make Microsoft Teams your Corporate Virtual Switchboard
TECSENS SENSE & TECNHOLOGY
Possible scenarios
Discover all the possibilities offered by the integration between CloudTel PBX and Microsoft Teams.
CloudTel PBX and Microsoft Teams:
- Issue calls abroad from your Microsoft Teams user.
- Use a custom number (caller ID) or your company header number.
- Combine calls between conference rooms, IP terminals, switchboard extensions, or Microsoft Teams PC/mobile customers.
- Make Microsoft Teams your communications tool.
- Enjoy all the features of CloudTel PBX.
Integrate Microsoft Teams with your own switchboard:
- Connect Microsoft Teams to your switchboard.
- Enjoy the features offered by your own switchboard.
The same voice capabilities as CloudTel PBX
schedules
Welcome Message
IVR
(Interactive Voice Response)
Ring Groups
transfer
(Direct or consultative)
Voice Email
Call forwarding
Reports and statistics
Custom locutions
The same voice capabilities as CloudTel PBX
schedules
Voice Email
Welcome Message
IVR
(Interactive Voice Response)
Ring Groups
transfer
(Direct or consultative)
Call forwarding
Reports and statistics
Custom locutions
What do I need?
- Appropriate Microsoft Office license.
- Microsoft Teams Phone Standard.
- Our CloudTel PBX.
What if I already have my own switchboard?
In the case of having a physical IP switchboard it can also be integrated with Microsoft Teams. The only requirement is for the switchboard to speak in SIP language.
Enjoy the same features that you already have in your switchboard.
Find out more…
Ona Hotels & Apartments optimises its omnichannel strategy with Tecsens
Ona Hotels & Apartments, a renowned chain of hotels and aparthotels with more than 43 complexes in key Mediterranean destinations, with a sustained growth of 36% in turnover in the last year and a Vacation Club with more than 18,000 active members, faced the...
AI and Chatbots in omnichannel
Artificial intelligence (AI) and chatbots are rapidly transforming the way businesses manage their omnichannel communications, offering new opportunities to improve the customer experience and streamline internal operations. The adoption of these technologies has not...
Need to talk to an expert?
Our offices
- Paseo de la Castellana 171, 4º Izq, 28046 (Madrid)
- C/Figueres 8 Despacho 12, 08022 (Barcelona)
- Edisonstraße 63 House A, 1st Floor, 12459 (Berlin)
Monday to Thursday 9.00-18.30h Friday 9.00-15.00h