Move towards digitalization with customized Cloud, Communications and Security solutions

Our customers have viewed:

Improved productivity by 78%.
Connect on the go, reduce response times, attend to more requests…

Cost reduction by 23%.
Pay-per-use, scalable, flexible solutions…

Increased protection of your data.
In the event of theft, copies, loss or modifications…

Reduced recovery time by 92%.
In the face of cyberattacks, natural disasters…

Do you feel that your organization's data and applications are at risk?

Provides an additional layer of protection to your organization’s network with a highly available (H.A.) firewall.

It filters network traffic, detects and blocks threats such as malware, denial of service (DDoS) attacks and unauthorized intrusion attempts. Maintain data integrity and confidentiality, both on corporate devices and personal devices used for telecommuting, and access systems securely.

Are you a Microsoft Teams user and still use another additional tool for your communications?

30% of Microsoft Teams users’ time is spent working on devices such as smartphones and tablets, which means using several applications to make calls and losing traceability and control of them.

Are you assured of the availability of your data?

It is estimated that 70% of organizations only have a plan located in their physical infrastructure, which does not guarantee business continuity.

Do you need to control the location of your data?

With on-premise solutions, investments skyrocket and your capacity may become obsolete very soon.

80% of investments in on-premise storage are obsolete within a year.

What our customers say

Tarragona Town Hall

The migration project to the Private Cloud has been a success, providing critical and citizen-centric services, such as the corporate website and the electronic processing platform, which receive more than 1 million visits per year.

”Thanks to the hosting of the most critical services focused on citizens, such as the corporate website that receives more than 1 million visits per year, the electronic headquarters where announcements, calls, urban information are published in which more than 140,000 visits were attended last year and the electronic processing portal for citizens, companies and entities, where in addition to being able to submit applications, access to the virtual tax office is offered.

ICSE (Instituto Superior de Estudios Canarios)

ICSE, was facing a high volume of unanswered requests due to insufficient resources. After implementing the Virtual PBX and FTTH access points, they improved communication by 89%, increased employee productivity and enabled seamless teleworking.

“As an education company that delivers online courses and training, we have a very high number of calls per day and we need quality connections. We were overwhelmed, as we did not have the necessary resources, which resulted in a large number of unanswered requests. Thanks to the implementation of the Virtual PBX and FTTH access points, we have managed to improve communications, productivity and great mobility with telephone access from any point, which has facilitated teleworking. It has been a smooth and seamless transition. Tecsens has provided us with all the information and has accompanied us throughout the process.”

Stayforlong

Stayforlong is a marketplace specialized in long-stay hotel reservations that was faced with the need to obtain international numbering with omnichannel adaptability via SIP Trunk. After the implementation of the Tecsens SIP Trunk, they managed to reduce fixed and variable costs by 80%, an evolution in efficiency and technological growth by unifying communications and integrating everything in the same tool.

Price, Quality and the team of people who work behind it, have always been at 200% facilitating both the entire implementation process and all the administrative and commercial procedures. A 10 without a doubt, the challenge was very big, since we were against the clock, in record time we were able to obtain the required numbering and all the SIP trunk implementation ready and working in the miraculous short term of less than two weeks! The Tecsens team was fully involved, and is to be commended and thanked!”

Juan XXIII

Juan XXII is a VET educational center that provides both face-to-face and online training. Incidents in corporate communication networks and telephony were situations that arose quite frequently. Thanks to the implementation of the Virtual PBX and FTTH accesses, it has increased flexibility, security, call quality, as well as the performance of connectivity between floors, classrooms, etc.

“It has been several years since our problems have disappeared from the first moment, which has resulted in greater satisfaction of the whole school. We work with TECSENS side by side, excellent professionals with knowledge, resolution, efficiency and proximity. Peace of mind knowing that we are in good hands” ́ ́

Ona Hotels & Apartments

Ona Hotels & Apartments is a chain of aparthotels and hotels that manages more than 43 complexes in strategic destinations in the Mediterranean, including the Balearic Islands and the Canary Islands.
In addition, a Vacation Club that has more than 18,000 active members.
The main objective was to achieve 360º communication with partners and customers, connecting the Salesforce CRM with the Call Center and the payment gateway.

“Thanks to the collaboration with Tecsens, we have managed to integrate our CRM with the contact center and the payment gateway, optimizing customer management and significantly improving operational efficiency.”

Our differentiation

We exceed our customers' expectations

‘More than 60% of our customers say that our technical service exceeded their expectations.”

”We obtain an NPS of 83 in technical support, an average of 40% more than in the sector (according to publications by the consultancy clearyrated)”

Our vocation is to increase the productivity of your business thanks to a comprehensive knowledge of Cloud technologies, VoIP, Networks and Computer Security.

More than 15 years, more than 400 customers, present in the Spanish, French, English and German markets.

We are backed up by their acknowledgements

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    Our offices

    • Paseo de la Castellana 171, 4º Izq, 28046 (Madrid)
    • C/Figueres 8 Despacho 12, 08022 (Barcelona)
    • Edisonstraße 63 House A, 1st Floor, 12459 (Berlin)

    icon time Monday to Thursday 9.00-18.30h Friday 9.00-15.00h