DIGITAL TRANSFORMATION FOR BUSINESS
We adapt your processes and redefine your working model
The digital transformation process for companies is an IT consulting service that makes it possible to adapt processes, redefine traditional models, optimise costs, time and production.
It ensures the quality, continuity of organisations and the achievement of strategic objectives in the most adverse situations.
Study of needs
Identification of the most appropriate critical processes and solutions
Design solutions and architecture
Technology management
Monitoring and evaluation of implementation procedures
Proposed solutions and staff training
Study of needs
Identification of the most appropriate critical processes and solutions
Design solutions and architecture
Technology management
Monitoring and evaluation of implementation procedures
Proposed solutions and staff training
Migrating to the cloud
This paradigm raises many doubts and uncertainties. There is no one-size-fits-all formula for all companies that want to migrate their processes, applications and data to the cloud. It requires a good initial analysis of the current situation, a deep knowledge of the different technologies involved and experience.
- Construction and execution of partial or total migration plans to the cloud.
- Design of contingency plans for the migration period.
- Simplification in the process.
- Pilot models to measure impact.
Implementation of infrastructure and technology for Call Center and Contact Center
Nowadays selecting the right call and contact center software is decisive and complex, as it will make our customers reach the true “User Experience”. Get unique and personalized attention through different channels integrated into one.
We help you design and deploy the infrastructure you need, so it’s not only adequate if not secure.
- Detection of technological needs.
- Infrastructure design.
- Software deployment.
Relocated solutions
Unified communications
Global communications solutions that integrate and optimize all processes in an organization.
We give you the solutions to improve your organization’s productivity and processes.
Interconnection between headquarters and remote employees
Find out more…
Ona Hotels & Apartments optimises its omnichannel strategy with Tecsens
Ona Hotels & Apartments, a renowned chain of hotels and aparthotels with more than 43 complexes in key Mediterranean destinations, with a sustained growth of 36% in turnover in the last year and a Vacation Club with more than 18,000 active members, faced the...
AI and Chatbots in omnichannel
Artificial intelligence (AI) and chatbots are rapidly transforming the way businesses manage their omnichannel communications, offering new opportunities to improve the customer experience and streamline internal operations. The adoption of these technologies has not...
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Our offices
- Paseo de la Castellana 171, 4º Izq, 28046 (Madrid)
- C/Figueres 8 Despacho 12, 08022 (Barcelona)
- Edisonstraße 63 House A, 1st Floor, 12459 (Berlin)
Monday to Thursday 9.00-18.30h Friday 9.00-15.00h