Prepare your infrastructure for the sales season
With the arrival of Black Friday and Christmas, companies in all sectors experience a significant increase in the traffic of their digital platforms...
5 Most Common Mistakes When Implementing Chatbots
Chatbots, a fundamental tool to improve customer service, optimize response times and provide 24-hour support. However, not all chatbots achieve...
Chatbots: Humanized Customer Service
Customer interaction has changed dramatically. Companies have gone from offering support only through calls or emails, to adopting more efficient...
Audit and risk analysis before Black Friday
Black Friday is a time of maximum expectation for companies, as it represents a unique opportunity to increase sales and attract new customers....