Current situation Our customer, an industrial company that operates patents all over the world, has decided to launch an ambitious IT plan, updating its current IT infrastructure. They also will split the company into two large business units, separated physically and legally. The objective of the project is to develop a project of technological updating and…
DetailsSituation Our client, a Nigerian company, acquires a Spanish company with operations in 8 African countries. Both companies have different IT policies, Datacenters, networks and applications. The objective of the project is to develop a project to transform and unify all of the company’s IT: Infrastructures, applications (ERP, HR, Sales), IT policies and strategy, IT…
DetailsSituation A company that provides remote computer support services has calculated that it loses €30,000 for each hour that its services are unavailable. They ask for help to ensure, as far as possible, availability of more than 99.9% Diagnosis The IT infrastructure is hosted at a data centre with few service level guarantees, with the…
DetailsSituation A company that has decided to implement a CRM has heard about failed deployments that led to high costs and loss of professional staff. They ask us for help to ensure a proper implementation Diagnosis An experienced professional in this type of implementation is needed to supervise the work of the implementing team and…
DetailsSituation A company with sales teams spread out in 11 branches across Spain has decided to implement a CRM. The IT Director says he knows an implementation company whose director is a friend of his. He maintains that they are very professional and have experience in the sector. Diagnosis The Managing Director does not know…
DetailsSituation A company with long and complex business processes had noted that the loss of sales team members was at the same time a significant loss of their knowledge of the customer. Their tailor-made and very manual reporting systems, while useful for assessing sales, were not adequate for storing historical information on a customer in a practical way.…
DetailsSituation As a result of an audit into compliance with the Data Protection Act (the Spanish LOPD), a SAP implementation company which wants to control what use is made of corporate internet access, while at the same time giving freedom to their employees by appealing to their responsibility, announces policies for security and the responsible…
DetailsSituation A company that manages mountain sports areas wants to keep track of the use of their ski lifts and to do so wishes to install a real-time system which indicates how many users have passed through each control point. Until now, M2M technology has been used over GPRS but the telecom operator is not…
DetailsSituation Fine collection company that requires significant cost reductions because their business has gone down sharply due to the crisis. Diagnosis The company follows the maxim “In Spain, you talk through Telefónica and fly with Iberia” but, on conducting a detailed analysis of their telephone costs it is found that the rates they are paying…
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