Situation
Company that has decided to implement a CRM has heard of failed implementations that result in high costs and loss of professional personnel. Ask for our collaboration to ensure proper implementation
Diagnosis
A professional expert in this type of implantation is required to supervise the work of the implant team and the execution of the internal tasks that are requested of the organization.
Solution
The implantation follow-up service was provided, with an expert attending the implantation follow-up meetings.
Previously, we identify the success factors for the implementation as well as warn of risks to avoid. Task and resource planning was reviewed to be realistic. Traffic points were unlocked in the implementation and we made sure that the tests, adaptations, migrations and trainings were carried out successfully.