Situation
A company that has decided to implement a CRM has heard about failed deployments that led to high costs and loss of professional staff. They ask us for help to ensure a proper implementation
Diagnosis
An experienced professional in this type of implementation is needed to supervise the work of the implementing team and the execution of the internal jobs which are required of the organisation.
Solution
The Follow up of implementations service is provided, with an expert attending the implementation follow up meetings. Previously, we identify the success factors for the implementation and warn of the risks to be avoided. We review the planning of tasks and resources so as to make them realistic, we resolve bottlenecks in the implementation, and we ensure that testing, adaptation, migration and training can be carried out successfully.