Fine collection company that requires significant cost reductions because their business has gone down sharply due to the crisis.
The company follows the maxim “In Spain, you talk through Telefónica and fly with Iberia” but, on conducting a detailed analysis of their telephone costs it is found that the rates they are paying are completely outdated. The IT Director is overwhelmed with everyday tasks and the negotiations with Telefónica are not advancing.
A Request For Proposal (RFP) is prepared and the provision of the company’s telephony and data services is put out to tender. The RFP is used as the base document to provide the same information to potential bidders. The most suitable operators for the client’s location — including, of course, Telefónica — are invited to submit offers.